Privacy policy

This policy explains what personal data Eltham Palace Guide collects when you visit elthampalace.com, why we collect it, and your rights under the UK GDPR and Data Protection Act 2018.

Who we are

Eltham Palace Guide is an independent editorial site published from London, United Kingdom. We are not affiliated with English Heritage. For data protection queries email privacy@elthampalace.com.

What we collect

• Contact form data. If you email us or use the contact form we hold your name, email and message.
• Anonymised analytics. We use privacy-preserving analytics that count page visits without setting third-party cookies or identifying individuals.
• Server logs. Our hosting provider records IP address, user agent and requested URL for up to 30 days, for security and abuse prevention.

Cookies

We do not set advertising or tracking cookies. Strictly necessary cookies may be used to remember your preferences (for example whether you have dismissed a notice). You can clear these at any time via your browser settings.

How we use your data

We use contact information only to reply to your message. We use analytics only to understand which articles are useful. We do not sell, rent or trade personal data.

Your rights

You have the right to request access to, correction of, or deletion of any personal data we hold about you. Email privacy@elthampalace.com and we will respond within one calendar month. You can also complain to the Information Commissioner's Office (ico.org.uk).